Privacy Policy
Last Updated:
Welcome to Door To Door Repair. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our web application.
1. Information We Collect
We collect the following types of information from our users:
- Phone Number: We collect your phone number to call send SMS (text and image) communications about your specific repair request such as questions or pick up or delivery info ONLY.
- Email Address: We collect your email address for communication about your specific repair request including images, sending notifications about pick up or delivery, updates, and promotional content.
- Photos: We collect photos that you upload to our platform to provide to assist our mechanics in the triage and consultation services they provide (at no charge).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Communicate With You: To send you updates, notifications, and other information related to your account or our services.
- To Ensure Security: To verify your identity and prevent fraudulent activity.
- To Enhance User Experience: To personalize and improve your experience with our web app.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who assist us in operating our web app, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. AKA no one will be able to solicit you from the data we "cleanse" and share.
- For Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal data we hold about you.
- Correct Your Information: Request correction of any inaccurate or incomplete data.
- Delete Your Information: Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Door To Door Repair
70 West St Newton MA 02458
Email: info@doortodoorrepair.com
Phone: 206 599 9869
Acknowledgment
By using our web app, you acknowledge that you have read and understood this Privacy Policy.